Investment & Service Plans
Transparent pricing for luxury smart home integration. From initial project investment to ongoing support—everything you need in one place.
Project Investment
Smart Home Packages
Comprehensive smart home solutions tailored to your property and lifestyle
Essential
Foundation for smart living
Single-family homes, 3,000-5,000 sq ft
- Savant Pro Host system
- Whole-home lighting control
- Climate management (2-4 zones)
- Audio distribution (4-6 zones)
- Security system integration
- Remote access & monitoring
- Standard installation & programming
- 90-day post-installation support
Signature
Comprehensive luxury automation
Luxury homes, 5,000-10,000 sq ft
- Savant Pro Host with redundancy
- Advanced lighting scenes & automation
- Multi-zone climate with smart scheduling
- Distributed audio/video (8-12 zones)
- Dedicated home theater
- Motorized shades & window treatments
- Pool/spa automation
- Security & surveillance integration
- Energy monitoring & optimization
- White-glove installation
- 6-month priority support
Estate
Ultimate smart home experience
Estates, multi-property, 10,000+ sq ft
- Savant Pro Host with full redundancy
- Architectural lighting design
- Whole-estate climate orchestration
- Reference-level home theater
- Distributed A/V throughout property
- Automated motorized systems
- Wine cellar climate control
- Golf/racing simulator integration
- Outdoor living automation
- Multi-property coordination
- Dedicated project manager
- 12-month Elite support
- Quarterly system optimization
Ongoing Support
Monthly Service Plans
Keep your smart home running flawlessly with proactive monitoring and priority support
Silver
Essential support for your smart home system
- Technical text/email/chat support within 48 hours
- Weekday business hours (M-F 9am-5pm)
- On-site response within one week
- Reduced on-site rate ($150 per visit)
- Network & Wi-Fi monitoring
Gold
Enhanced support with faster response times
- Unlimited phone/text/email/chat support
- Weekday business hours (M-F 9am-5pm)
- On-site response within 72 hours
- Proactive system monitoring
- Reduced on-site rate ($100 per visit)
- Remote programming (2+ hours/month)
- Network & Wi-Fi monitoring
Platinum
Premium support with priority service
- Unlimited 24/7 support with dedicated number
- On-site response within 24 hours
- Proactive system monitoring
- Escrow cloud backup
- Reduced on-site rate ($65 per visit)
- Remote programming (2 hours/month)
- Annual preventive maintenance visit
- 10% equipment upgrade discount
- Network & Wi-Fi monitoring
- Savant license renewal management
- Service equipment loaners
Premium Tier
Executive/Business Plan
White-glove service for estates and commercial properties
Request a Quote- Unlimited 24/7 support with dedicated number
- On-site response within 24 hours
- Proactive system monitoring
- Escrow cloud/function backup
- Reduced on-site rate ($50 per hour)
- Unlimited remote programming
- Four preventive maintenance visits per year
- 15% equipment upgrade discount
- Network & Wi-Fi monitoring
- Savant license renewal management
- Service equipment loaners
- Covers multiple properties
Additional Services
Specialty installations and professional services
Specialty Installations
- Home Theater (Reference-level)$50K - $250K+
- Golf Simulator with Automation$75K - $200K
- Racing Simulator with Motion$50K - $150K
- Wine Cellar Climate Control$15K - $50K
- Outdoor Living Automation$25K - $100K
Professional Services
- Design Consultation (per session)$500 - $2,000
- System Programming & Optimization$2,500 - $10K
- Technology Refresh Assessment$1,500 - $5K
- Multi-Property CoordinationCustom Quote
Questions?
Frequently Asked Questions
Why do I need a Service Agreement?
A sophisticated smart home is a living system—firmware evolves, networks expand, and usage patterns change. Our service agreements ensure proactive maintenance, priority support, and continuous optimization so your technology performs flawlessly year after year, eliminating unexpected costs and downtime.
Is Smart Home Technology Reliable?
Savant systems are enterprise-grade and exceptionally reliable. However, any sophisticated technology ecosystem benefits from professional oversight. We specify products with the lowest failure rates in the industry and design redundancy into critical systems. A service agreement ensures that when updates or adjustments are needed, they are handled proactively—often before you notice.
What if I choose not to be on a Service Agreement?
Every SilverGate client receives excellent service. Our service agreements are designed for those who want seamless, white-glove support that goes well beyond basic troubleshooting. With proactive monitoring, we can resolve many issues remotely before they affect your experience. The majority of our clients find that a service agreement delivers meaningful peace of mind and measurably better system performance.
How will the plan be paid?
After selecting your plan, you will receive an initial invoice. Subsequent billing is handled automatically on a monthly cycle. If you have any questions about billing, our team is happy to assist.
Can I cancel at any time?
Absolutely. Service agreements can be canceled at any time by contacting our team. We recommend maintaining coverage to ensure uninterrupted priority support, proactive monitoring, and the full benefits of your plan.
Understanding Your Investment
Custom Solutions: Every property is unique. These ranges reflect typical projects and serve as a starting point for your consultation.
What's Included: All packages include design consultation, equipment, professional installation, programming, training, and post-installation support.
Factors That Influence Cost: Property size, architectural complexity, equipment selection, specialty features, and integration requirements.
Financing Available: We work with preferred lending partners to offer flexible financing options for qualified clients.
Multi-Property Discounts: Special pricing available for clients with multiple properties or estates.
Ready to Discuss Your Project?
Schedule a private consultation to explore how we can transform your property into an intelligent, luxurious living environment.